Privacy Policy
Our website address is: https://schoolpadel.co.uk This website is managed by SCHOOL PADEL LTD, a company registered in England and Wales under company number 17418418. Registered Office: 6b, Holmesdale Road, Sevenoaks, United Kingdom, TN13 3XL. SCHOOL PADEL LTD is not registered for VAT. For the purposes of UK data protection legislation (including the UK GDPR and Data Protection Act 2018), the data controller is SCHOOL PADEL LTD.
SCHOOL PADEL LTD acts as the data controller for the personal information collected via this website.
“This Privacy Policy applies to personal information processed through our website and when delivering School Padel programmes in schools and other educational or community settings, including information relating to pupils, parents or carers, teachers and school staff.
Where SCHOOL PADEL LTD determines why and how personal information is used, it acts as the data controller. Where a school processes information for its own purposes, the school remains responsible for that processing.”
Exceptions: This Privacy Policy does not apply to information advertisers or partners may process when you leave our website.
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Privacy Declaration Statement
Privacy and security are of the utmost importance to SCHOOL PADEL LTD and we strive to ensure that the technical and organizational measures in place will respect your data protection rights.
COLLECTION OF PERSONAL DATA
“Personal data” refers to any information relating to an identifiable individual or his or her personal identity.
Personal data is collected on our website when requesting a product or service to be delivered, filling out contact/enquiry forms, or registering for an optional account which includes: first and last name, postal address, phone number, email and IP address.
Your information will be needed for the following purposes:
- provision of our services to you;
- prevention of fraudulent transactions;
- billing/invoicing operations;
- provision of a sales/technical support service;
- maintenance of account with us;
- dispute resolution cases;
- enforcement of our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency;
- collection of aggregate statistics about use of our services.
Much of the data collected is aggregated or statistical data about how individuals use our services, and is not linked to any personal data, but to the extent it is itself personal data, or is linked or linkable to personal data, we treat it accordingly.
SCHOOL PADEL LTD will NOT send you any unsolicited information, including emails, except as mentioned hereby.
New customers will receive a welcome email containing information about the features provided by the service, as well as account or service details.
SCHOOL PADEL LTD may also send system notifications as needed, related to any upgrade, maintenance or other service issues concerning your account or service delivery.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
SCHOOL PADEL LTD will keep your personally identifiable information private and will NOT share it with any unauthorized third parties.
When you use our services, we may collect information about your engagement with and utilization of our services, such as storage capacity, navigation of our services, and system-level metrics. We use this data to operate the services, maintain and improve the performance and utilization of the services, develop new features, protect the security and safety of our services and our customers, and provide customer support. We also use this data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.
LEGAL BASIS FOR PROCESSING OF PERSONAL DATA
We collect personal information from you only when:
- we need your personal information to perform a contract with you (e.g. to deliver the services you have requested), or,
- the processing is in our legitimate interests and not overridden by your rights.
We have a legitimate interest in operating our services and communicating with you as necessary to provide these services, for example when responding to your queries, improving our service delivery, undertaking marketing, or for the purposes of detecting or preventing illegal activities.
Please note that in some cases, if you do not submit the requested information, SCHOOL PADEL LTD will not be able to provide the requested service to you.
In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need that information to protect your vital interests or those of some other person’s.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
ACCESS TO YOUR PERSONAL DATA
Users with logon credentials may access and update personal Information at any time from the My Account / profile page after login.
SECURITY OF YOUR PERSONAL DATA
SCHOOL PADEL LTD is committed to protecting the security of customer collected personal information. To do so, we use technical security measures to prevent the loss, misuse, alteration or unauthorized disclosure of information under our control. We use security measures including and not limited to: physical, electronic and operational procedures to safeguard and secure the information we collect online. For the website at minimum we employ SSL for encrypting the data transferred and 2-Factor Authentication to restrict access to those authorized to do so. However, please keep in mind that the Internet cannot be guaranteed to be 100% secure.
If SCHOOL PADEL LTD learns of a security system breach, we may attempt to notify you and send you any available protective information to the email address that you have provided to us.
CHILDREN, PHOTOGRAPHY AND VIDEO
“We may take photographs or video during School Padel activities for programme evaluation, training, educational and promotional purposes, including use on our website, social media, presentations and promotional materials.
Where pupils are identifiable, we will work with the school to ensure appropriate permissions and safeguarding requirements are respected. Pupils who should not be photographed or filmed will be excluded from identifiable images or recordings.
We may also capture non-identifiable activity footage, such as wider shots or footage focused on equipment, hands, feet or sporting activity.
We may appoint professional photographers or videographers to work on our behalf. Where they process personal information solely on our instructions, SCHOOL PADEL LTD remains the data controller and they act as a data processor. They will not be permitted to use identifiable pupil footage independently for their own promotional or commercial purposes unless an appropriate separate lawful basis and permission exists.”
SHARING YOUR PERSONAL DATA WITH THIRD PARTIES
We may share the information we collect in various ways, including the following:
Service Providers We may share information with third-party service providers that provide services on our behalf, such as helping to provide our services and to provide you with information relevant to you such as service updates or operational announcements.
As Required By Law and Similar Disclosures We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
THIRD-PARTY SERVICES
You may access other third-party services through our services, for example by clicking on links to those third-party services from within our services. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.
PRIVACY OF YOUR ACCOUNT
We consider your registration data and the content of all your messages private and confidential. The header of the messages that you send will contain your name (email address) and Internet Protocol (IP) address. We will not intentionally monitor or disclose any of your email content or registration data unless we are required to do so:
- to enforce these Terms and Conditions,
- by law,
- to defend ourselves in any legal action,
- to protect our property.
Since your password is essential for protecting your privacy, we encourage you to NOT share it with anyone and change it frequently. Additionally, you agree to respect the privacy and confidentiality of others.
AGE RESTRICTIONS
We offer services primarily to adults, schools, and educational organizations (18+). Our website services are not targeted to, intended to be directly consumed by, or designed to entice individuals under the age of 18 without parental or institutional supervision. If we learn that we have inadvertently collected personal information directly from a child under the age of 18 via the website without verification of parental or school consent, we will take steps to delete that information as soon as possible.
If you know of or have reason to believe that anyone under the age of 18 has provided us with personal data via this website, please contact us.
LOG FILES
We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. It is possible that personal information about a user may be included in the log files due to the normal functions of IP addresses and Web browsing.
COOKIES
We use different cookies on our website to make it as useful to you as possible. Cookies are small text files that we put on your computer or mobile device to tell us what you want to use on our site but they do not tell us who you are.
Here are the cookies that we use on our site:
Essential cookies We use cookies to remember login states or essential site preferences. These cookies we consider essential for the operation of our website.
Analytics We may use analytics tools (such as Google Analytics) to monitor visitor activity on our website. No personally identifying data is included in this type of reporting. We do not share information about this analysis with any third parties.
Visitors can opt out of Google’s advertising tracking cookie or install a browser plugin to opt out of Google Analytics tracking software.
We assume you are happy with this usage of cookies on this website. If you are not happy, then you should either not use this site, or delete the cookies, or browse the site using your browser’s anonymous usage setting.
We currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser.
Please remember that if you choose to delete cookies or use the browser anonymously, you may find that certain sections of this website do not work properly.
YOUR RIGHTS UNDER DATA PROTECTION LAW
If you are a UK or EEA resident, you have the following data protection rights:
Managing Your Information You may access and update some of your information through the user profile section on the website. You are responsible for keeping your personal information up to date.
Rectification of Inaccurate or Incomplete Information You have the right to ask us to correct any inaccurate or incomplete personal information concerning you if you cannot update it yourself.
Data Access and Portability You are entitled to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
Opt-out of marketing communications You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by emailing us at hello@schoolpadel.co.uk.
Data Retention and Erasure We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations.
If we have entered into a contract with you for services provided, it is necessary to keep relevant accounting and transaction information for up to 7 years to satisfy HMRC tax and accounting regulations.
If you no longer want us to use your information, you can request that we erase your personal information and close your account. Please note that if you request the erasure of your personal information:
- We may retain some of your personal information so as to detect and prevent fraud and enhance safety.
- We may retain and use your personal information to the extent necessary to comply with our legal obligations (e.g., tax, legal reporting, and auditing).
- Because we maintain our platform to protect it from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
- In cases where fraudulent or otherwise illegal activity has occurred, information may remain in our database indefinitely to facilitate prevention of future abuse.
Withdrawing Consent and Restriction of Processing If you have provided your consent to the processing of your personal information, you may withdraw it at any time by sending us a communication specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, you may have the right to limit the ways in which we use your personal information.
Objection to Processing You may have the right to require us not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest.
By default, clients receive service updates, invoices, and email confirmations. Clients cannot opt out of receiving these operational communications as they are deemed necessary for the performance of our contractual obligations.
Lodging Complaints If you want to make a complaint about the way we are processing your data, you can contact us using the contact details below. You also have the right to complain to the Information Commissioner’s Office (ICO) in the UK (https://ico.org.uk/).
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We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
INTERNATIONAL TRANSFERS & DATA STORAGE
We collect information globally and primarily store that information within the United Kingdom.
A copy of your website data is hosted at the following infrastructure provider:
- Hosting Provider Data Center: UK Servers (Coventry, UK). This is utilized so that SCHOOL PADEL LTD can securely deliver website services. The UK Servers Privacy Policy can be viewed here: https://www.ukservers.com/privacy-policy/
If we have a need to transfer your information outside the UK/EEA, we will take appropriate steps and legal safeguards to ensure your data remains protected.
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
SCHOOL PADEL LTD will cooperate with government and law enforcement officials to enforce and comply with the law. We will disclose any information about users upon valid request by government or law officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any person, or stop activity we consider illegal or unethical.
CHANGES TO PRIVACY POLICY
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.
CONTACT US
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at hello@schoolpadel.co.uk.